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Terms

Website terms and booking process

How enquiries, offers, registrations and confirmed engagements relate to one another, and the terms for using this website.

  1. Enquiries are not bookings

    Sending a request through this website starts a conversation. It does not reserve a place, a venue or a service, and it creates no obligation to pay.

  2. Offers and acceptance

    For tailored training, study visits and events, MMT replies with a written offer setting out the scope, dates, fees, inclusions, exclusions and conditions. A booking is confirmed only when you accept the offer in writing and MMT confirms the booking in writing.

  3. Registering a delegate for a scheduled programme

    Registering a delegate records a booking request for the dates shown. MMT then issues an invoice to the invoice recipient you name, with payment instructions. Full payment is due before the programme starts, and the place is confirmed once MMT records receipt of the full fee.

  4. Fees and payment

    Fees are stated per delegate or per engagement in the published schedule or in the written offer. The currency, applicable taxes and payment instructions are stated on the offer or invoice. Unless the offer says otherwise, fees do not include flights, accommodation, visas or travel insurance.

  5. Changes, substitutions and cancellation

    The terms for changing dates, substituting a delegate and cancelling, including any refund, are set out in the written offer or on the invoice for that booking. If MMT has to change or cancel a programme, we will tell you as soon as possible and offer the alternatives available.

  6. Third-party availability

    Hosts, venues, speakers and suppliers are subject to their availability and agreement. Only the visits and arrangements expressly included in a confirmed offer form part of a booking.

  7. Participation records

    Any participation record or certificate is stated in the programme offer. No accreditation or professional credit is implied unless the offer states it.

  8. Website content

    Content on this website is provided for general information about MMT’s services. Programme descriptions, schedules and fees may change, and the written offer or invoice for a booking prevails. Illustrative images and scenarios do not depict specific MMT clients, hosts or engagements.

  9. Intellectual property

    The content, design and materials on this website belong to MMT or are used with permission. You may view and share pages for your own reference, but you may not copy, republish or use them commercially without MMT’s written permission.

  10. Contact

    Questions about these terms or a booking can be sent to info@mmtconnect.com.