Practical information
Before you plan.
Answers to common questions about training, study visits and event arrangements.
How does registering a delegate work?
Each scheduled programme has a registration form, one per delegate. Submitting it records a booking request; it does not take payment. MMT then invoices the recipient you name, and full payment is due before the programme starts.
When is a place or booking confirmed?
For a scheduled programme, once MMT records receipt of the full fee. For a tailored programme, study visit or event, after you accept MMT’s written offer and its conditions are met; MMT then confirms the booking in writing.
Can an organisation register a group?
Yes. For a scheduled programme, register each delegate with their own form; the same invoice recipient can be named on each. For a group programme of your own, state the expected number of participants in your request.
Can we customise the topics?
Yes. Custom training is designed around your objectives, participants and timing. Share a brief and we will respond with a proposed approach.
What does a proposal include?
A proposal sets out the objectives, audience, programme outline, delivery format, timetable, inclusions and exclusions, fees and responsibilities.
Are visits to host institutions guaranteed?
No. Visits depend on the host’s agreement and availability. Only visits expressly included in a confirmed programme offer form part of the booking.
Are flights, accommodation and transfers included?
Not unless the offer says so. Each written offer lists its inclusions and exclusions. Travel and accommodation can be discussed as separate arrangements.
Who arranges visas and travel?
Visa and travel requirements are discussed during scoping. Any support MMT provides is described in the offer.
Will participants receive a certificate?
Any participation record or certificate is stated in the programme offer. No accreditation or professional credit is implied unless the offer states it.
How do fees, payment and cancellation work?
Fees, the payment schedule and cancellation terms are set out in each written offer. Nothing is payable when you submit a request.
How do we change an enquiry we have already sent?
Contact MMT quoting your reference number and tell us what has changed.
Can participants request accessibility or dietary arrangements?
Yes. These are discussed during coordination, and sensitive details are collected only where necessary and through an appropriate private process.
Talk to MMT
Need to discuss your requirements?
Share your objectives, participants and timing, and we will reply with the right next step.